Date of update: October 29, 2025
Scope: https://www.thebasketlab.com

Commitment

At The Basket Lab, we are committed to continuously improving the accessibility of our website to ensure that everyone, including people with disabilities, can access its content and services. The goal is to achieve compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Measures implemented

  • Semantic structure with headings and lists to facilitate navigation with screen readers.

  • Alternative text for essential images.

  • Sufficient color contrast for text elements and buttons.

  • Consistent and visible focus order for keyboard navigation.

  • Clear alerts and error messages in forms.

  • Avoidance of content that could cause seizures (flashing).

  • Compatibility with text enlargement up to 200% without loss of functionality.

Compliance status

The website is currently partially compliant with WCAG 2.1 AA. We continue working to fix the issues described below.

Non-accessible content

The following elements may not fully meet the criteria until updated:

  • Some product images may lack sufficient alternative descriptions.

  • Embedded YouTube videos may be missing audio descriptions or subtitles in some cases.

  • Some older PDF documents may not be fully accessible.

  • In certain areas of the store (WooCommerce), some contrast or input labeling could be improved.

If you encounter any barriers, please let us know and we will prioritize fixing them.

Preparation of this statement

This statement was prepared on 10/29/2025 through:

  • Internal self-assessment of the most frequently used components and templates.

  • Automatic tools for accessibility checking and manual reviews of representative samples.

Compatibility and technical requirements

The website is designed to work with recent versions of Chrome, Firefox, Safari, and Edge, and is responsive for mobile devices. Some limitations may occur on outdated browsers.

Alternatives and assistance

If you cannot access part of the content, please contact us, and we will provide you with information in an alternative format (e.g., textual description, accessible document, or personalized support).

  • Email: info@thebasketlab.com

  • Postal address: c/ de Dalt 14, 17430 Santa Coloma de Farners (Girona), Espanya

  • Owner: MARC MUNDET RIERA (NIF 40346537Y)

Response time: We strive to respond within a maximum of 15 working days.

Feedback and complaints

We welcome accessibility-related suggestions and complaints at info@thebasketlab.com. Although Spain’s mandatory web accessibility regulations mainly apply to the public sector, at The Basket Lab we voluntarily adopt best practices and handle accessibility requests to ensure continuous improvement.

Improvement plan (summary)

  • Review of alternative texts in the product gallery.

  • Subtitles and transcripts for new videos; migration plan for existing ones.

  • Standardization of form labels and contrasts in themes/plugins.

  • Internal editorial guide for accessible content.